What To Expect

Events at Fort Calgary

750 9 Ave SE,

Calgary, AB T2G 5E1

Opening Reception - Sunday, June 16, 2019 - 7:00PM - 9:00PM

Crowd       CROWD

We expect to see 500 attendees for the Opening Reception.

Sound/lighting     SOUND/LIGHTING

In all spaces, mid volume sounds will be featured, such as background music, and hosts will present greetings over commercial speaker systems. The tent will be primarily lit by string lighting. Cool jazz/easy listening will play over the PA system during the evening.

Space/quiet space    SPACE/QUIET SPACE

There is a quiet, open space inside the main building, near the washrooms.

Language      LANGUAGE

Way-finding and programming signage, as well as services at the Opening Reception will be in English

Alcohol/beverage  ALCOHOL/BEVERAGES

Water, coffee and non-alcoholic beverages will be served.

Food/service      FOOD/SERVICE

There is no formal dinner at Fort Calgary; passed and stationed food will be offered after the Grand Entry/ Menus will offer vegan, vegetarian, dairy-free, gluten-free, and nut-free options. Please note that the caterer does claim that there may be traces of nuts. For life-threatening allergies, please email events@cacuss.ca in advance of the conference to notify the conference planning team.

Restrooms     RESTROOMS

Men’s and Women’s washrooms are inside the main building, each with an accessible stall. There are no universal or individual washrooms available at Fort Calgay

Elevators/stairs     ELEVATORS

There are no elevators at this event.

Transportation/terrain    TRANSPORTATION/TERRAIN

This venue is within walking distance of the Calgary Convention Center, 1.3km (estimate 15 minutes straight up 9 Avenue SE). The path will be lined with CACUSS volunteers to help with wayfinding. The terrain of this walk include sidewalks and a grassy field.

There is an accessible shuttle between the Calgary Marriott Downtown Hotel (attached to the Telus Convention Center) and the Opening Reception venue at Fort Calgary available for delegates requiring accessibility support. If you would like more information, please email events@cacuss.ca.

  • The shuttle will depart from the Marriott to Calgary at 6:30 pm, 6:45 pm, 7:00 pm, and 7:15 pm.
  • The shuttle will depart from Fort Calgary to the Marriott at 8:00 pm, 8:15 pm, 8:30 pm, 8:45 pm, 9:00 pm and 9:15 pm.

This event is held outdoors, in a large event tent. The tent is set up on a grassy field. There is also large gravel/crushed rock beside the tent.

Attendant care     ATTENDANT CARE

Attendants will not be pre-booked for events at Fort Calgary. Should you wish to use an attendant, fee-for-service care can be arranged by contacting events@cacuss.ca prior to the conference.

Events at the Calgary Telus Convention Centre 

120 Ninth Avenue SE

Calgary, AB, T2G 0P3

Plenary Sessions

Concurrent sessions

Closing Reception

Crowd       CROWD

We anticipate that 700 people will be attending the conference and 450 will attend the closing banquet.

Sound/lighting     SOUND/LIGHTING

Meeting rooms feature sound dampening materials and wall panels to reduce the echoing that causes difficulties for those who are hard of hearing. Some meeting rooms have temporary walls and sound from adjacent rooms may carry over. During nutrition breaks/lunches/between presentations, expect chatter amongst fellow colleagues.

Most common areas are a mix of natural and bright florescent lighting. Concurrent session and gathering spaces are lit by a mix of natural light and bright, fluorescent lights. Lighting in meeting rooms is adjustable.


Space/quiet space      SPACE

The conference will take place on the ground and second levels of the Telus Convention Center, and we will be using 22 meeting rooms on both the north and south sides of Stephen Avenue (8th Ave), an outdoor pedestrian street. On the second level, there is an enclosed walkway (called a +15) that connects the north and south buildings.

  • The north building (next to Rosso Coffee Roasters) has the main lobby, the Telus rooms, and the Exhibition Halls.
  • The south building (next to the Glenbow Museum) has the Glen and Chinook rooms.


The doors to the Convention Center meeting rooms do not have accessible doors. The volunteer who is introducing the presenter will close and open the doors at the beginning and end of the session, and will assist if someone needs to leave during the session. All main building entrances have accessible doors, as do the doors throughout the +15 system.


Floors throughout the Convention Center are tile or low pile carpet.

Language      LANGUAGE

Way-finding and programming signage as well as service at the Conference will be in English.

Alcohol/beverage     ALCOHOL/BEVERAGES

During the closing reception, to be held in the Convention Center Exhibition Hall E, there will be a cash bar available. Hot and cold non-alcoholic beverages will be available during nutrition breaks and lunches.

Food/service      FOOD/SERVICE

Each conference meal will offer vegan, vegetarian, dairy-free, gluten-free and nut-free options during morning and afternoon nutrition breaks and lunch service in Exhibition Hall C.  Should you wish to enjoy your meals and nutrition breaks seated, tables and chairs will be available in the adjacent ballroom, Exhibition Hall E.  Please note that the Convention Center kitchen does have traces of nuts. Please refer to the conference website and digital app for an updated menu available in early June. For life-threatening allergies and specific dietary requests, please email events@cacuss.ca no later than Friday, May 24, 2019. All lunches will be served buffet style and for the nutrition breaks in between sessions, there will be an easy grab-and-go format.  The banquet dinner will be plated.

Restrooms     RESTROOMS

There are gendered washrooms located in the main lobby of the Convention Center (near the Telus rooms), and in the Exhibition Hall. There is a gender inclusive, scent free washroom on the second floor of the south building, near the Chinook and Glen rooms. All washrooms have an accessible stall.

Elevators/stairs     ELEVATORS/STAIRS

Ground level entrances are flush to the sidewalk, without stairs or ramps.

  • North Building: There are stairs to access the second floor in the main lobby. The elevator is between the stairs and the lobby washroom.
  • South building: There are stairs to access the second floor approximately 20 meters inside the South building entrance. The elevator is to the right of the stairs.

Transportation/terrain     TRANSPORTATION

Attendees will be expected to provide their own transportation to and from the conference. The Convention Center is within walking distance or a short taxi ride of multiple hotels located in downtown Calgary and is connected to the +15 indoor walkway system. The Telus Convention Center is located next to the light rail transit (the C-Train), which runs down 7th Avenue. The closest stops are Eastbound Center Street and Westbound 1st Street. It is free to ride the C-Train in the downtown area, between 3rd Street East and 11th Street West, but fare must be purchased if traveling outside of the downtown area. The Convention Center is also located along many bus routes. Visit the Calgary Transit site to learn more: (https://www.calgarytransit.com/)

C-Trains and busses are equipped with ramps or low-floor buses. (https://www.calgarytransit.com/accessible-transit) Calgary Transit has a bus-hailing kit for passengers who experience vision loss. (http://www.calgarytransit.com/resources/bus-hailing-kit)

There are many taxi services available in Calgary, and some have vehicles that are accessible. Calgary City Cabs specializes in providing accessible taxi services (http://calgarycitycabs.org/).


Attendant care      ATTENDANT CARE 

If there is a possibility that you will wish to use attendant service when at the Convention Center, please email events@cacuss.ca in advance of the conference to notify the CACUSS team. Support persons are welcome and service animals are allowed in all areas of the Convention Center.

SUPPORT ANIMALS – Support animals are permitted in all Telus Convention Center spaces. The surrounding sidewalks and streets are owned by the City of Calgary, and as such, there is no place outdoors that we can provide an official animal relief area. There is a green space at Olympic Plaza, to the east of the Convention center along Stephen Ave. There will be water dishes available near Telus 111.

QUIET/WELLNESS SPACE – Chinook 4 is a quiet room. You may come here to rest and relax. A Wellness room is located in Chinook 1 and will feature wellness activities such as yoga and meditation.

ACCESS HUB – The Access Hub will be located in the pre-function area, outside of the Exhibition Halls. It will be staffed during conference hours, and can provide support and information related to accessibility, including:

  • Additional requests for accessibility services (notetaking, ergonomic chairs, etc.)
  • Provide a tire pump
  • Loan a wheelchair
  • Provide information about accessible transportation and local restaurants
  • Assist with accessible technology issues

CART AND SIGN LANGUAGE INTERPRETING – To request CART or sign language interpreting services, please contact events@cacuss.ca. The deadline to make this request is Friday, May 24, 2019.