CACUSS and ARUCC values inclusive and safe environments where all attendees may build relationships, celebrate their personal and professional growth and contribute to the larger community. Conference Organizers team strives to foster positive intellectual and social spaces where all attendees feel included, understood, appreciated and respected across all conference aspectsConference Attendees

Where can I learn about the Delta Convention Centre’s emergency procedures?

The Delta Convention Center does not have fire exit maps posted inside meeting rooms, however, all exits are clearly marked with illuminated Running Man Signs. Incase of any fire or emergency all senior staff will meet in the lobby of the hotel. This is the central hub for the hotel, leadership team and emergency team. The command post is the Front Office which is located in the lobby.

There is an emergency plan in every guestroom on the back of the room (not in meeting rooms). If there is a need to take action during an alarm, the hotel will investigate first, and provide an announcement with an update. After 5 minutes, or a location of a fire has occurred, a general alarm will then sound asking everyone to exit the building. When exiting the building guests will be guided to meet in the underground parkade across the street from the main entrance of the hotel. If no fire is located, an announcement will be made saying, “All clear.”

Staff members are CPR and AED trained. There is a defibrillator located at the front desk. The number to the nearest hospital is 902-894-2111.

What are some of the conference’s key access and inclusion features? 

The conference’s key access and inclusion features are: event descriptions, gender neutral restrooms, the ‘On The Move’ coffee station, and volunteers. Each feature is described in more detail below. To read more, see information about the What to Expect descriptions (hyperlink)

Silent Space

Please note that due to space limitations at the convention centre this year, a silent space is not provided.  If you recognize certain times you need to rest during the conference, please consider heading to your accommodations or take a moment outside to relax and unwind in between programming.

Gender neutral restrooms

There is a single unit bathroom on the main floor that will be accessible to everyone.


A large team of volunteers will be available to assist conference attendees during all conference programming. Volunteers will be wearing a Blue VOLUNTEER t-shirt. Placed in strategic locations throughout the conference buildings, this team will be available to direct attendees to conference rooms, food and beverage and to provide assistance in any way.

What are some of the Delta Convention Centre’s accessibility features?

The Delta Convention Center meets all major accessibility and building codes.  Key features include and are not limited to: door-less washrooms, accessible washroom stalls that are wheelchair accessible and at least 1500 x 1600 mm, lavatories and soap dispensers are hands free, ramps in public areas have a slope of at least 1:13 and stairs with rubber edging.

How do attendees request accessibility services?

The registration form includes an option to request accessibility services, such as CART or sign language interpretation. A member of the conference access team will confirm individual requests with each attendee.

Attendees can place or confirm a request in two alternative ways: by emailing or phoning 204.880.5870.

What is the deadline to request accessibility services?

We ask that attendees submit requests for accessibility services (CART, attendant services, etc.) as soon as possible, by May 25, 2018.

Which sessions will automatically feature Communication Access Real-time Translation (CART) service?

The June 18, 19 and 20 Plenary Sessions in the Delta Convention Centre will feature CART.

Mobile CART services will also be available upon request.

Will there be a liaison person on-site at the conference, with whom I could discuss my accessibility service request?

A dedicated Access and Info Hub will be open at all times during the conference. Located near the registration area in the Delta Convention Centre, volunteers will be available to answer questions and provide pre-requested materials or accessibility equipment, such as large print materials or direction to FM systems available in the plenary.  

What else will be at the Access and Info Hub?

The following information describes the Access and Info Hub and the hours that it will be in service. The Access and Info Hub is a designated counter in the Delta Convention Centre attending to all matters that relate to access and inclusion. The Access and Info Hub team will be available to:

  • make additional requests for accessibility services (note taking requests, ergonomic chairs, personal FM system)
  • provide information about inclusive and accessible restaurants.
  • provide PRE-REQUESTED materials in large print
  • provide a tire pump
  • loan wheelchair
  • provide information about transportation, including accessible options
  • attendants available for immediate assistance (guiding to concurrent sessions, washrooms, and facilities within the Convention Center)


The Access and Info Hub will be open during following dates and times at the Convention Centre in the Delta Foyer:

Saturday June 16: 12PM - 5PM

Sunday June 17: 8AM – 4PM

Monday June 18: 7AM – 4PM

Tuesday June 19: 7AM – 4PM

Wednesday June 20: 7AM – 12PM

Will presenters be sharing their presentations after the conference? Will note takers be available?

Some presentation materials, such as PowerPoint slides, will be available before and  after the conference, pending the presenters’ permission. Those presentations that the CACUSS team obtains permission to share will be placed online and made accessible for CACUSS members.  Those who are not CACUSS members and who wish to view the available presentations are welcome to contact Allison Girardin, Conference Manager, at 204.880.5870 or

Upon request, attendees are welcome to request a volunteer note taker to provide notes of conference proceedings. Those who wish to request note taking assistance are invited to notify a staff member/volunteer at the Access and info Hub or to email or phone 204.880.5870

What is the Delta Convention Centre’s policy regarding service and comfort animals?

Service animals and pets are permitted in all areas of the Convention Center.

Are there any discounted registration fees for personal support workers?

We ask all guests with questions about personal support worker or attendant registration to speak with the Conference Manager, Allison Girardin, at

How can attendees place a dietary request? What will the food menu be like?

The registration form includes an option for attendees to indicate dietary requests. To confirm a request, guests can contact the Conference Manager, Allison Girardin, at

CACUSS is committed to offering nutritious meals with an emphasis on proteins and vegetables to keep attendees energized throughout the conference. Each conference meal will offer vegan, vegetarian, dairy-free, gluten-free and nut-free options. Please note that the Convention Centre kitchen does have traces of nuts. Please look at the conference website for an updated menu available in late spring 2018.


How can presenters make their sessions inclusive?

The CACUSS team asks that you factor readability and accessibility into your presentation design.  This will ensure that all attendees, regardless of their concentration style, level of vision, language level and seating location in the conference spaces, will enjoy and learn from your presentation.

Upon introducing yourself to your audience, please indicate your preferred pronoun, for example, “my name is Shad and I prefer the pronoun ‘he.’”

Be mindful of the language you use in your presentations. When referring to any specific population please ensure that you are using inclusive and politically correct language. To confirm the appropriateness of your language use, we encourage you to obtain feedback from your institution’s equity office or from your institution’s department that serves the population you plan to discuss.

Follow accessible presentation guidelines and tips. Accessibility guidelines and tips will be sent to speakers, booth staff, and poster presenters. For a sneak peak of this document, see Minimum Expectations of CACUSS Presenters.

Are there any helpful online resources that provide accessibility guideline information?

For more information, see the Council of Ontario University’s page regarding accessible PowerPoint presentations. To view Microsoft’s tips on accessible PowerPoint presentations, see their PowerPoint accessibility page. Further, the Canadian National Institute for the Blind (CNIB) offers information
about developing accessible media. To view the CNIB’s resources, see their Clear Print Guidelines. For tips on colour contrast and font size checkers, see WebAIM’s Contrast Checker.

Where can I receive support in order to make my presentation accessible and inclusive?

Due to the CACUSS conference’s high volume of presentations, the conference coordinators encourage you to work within your teams to support one another as much as possible.

If needed, please consider working with your institution’s departments that oversee accessibility efforts or have expertise in accessible document creation, accessible instruction and accessible presentations. Your equity office, teaching and learning unit, information technology office or disability service office may have useful leads for you.

Should you have difficulty in meeting our accessibility guidelines, please do not hesitate to reach Allison Girardin, Conference Manager at 204.880.5870

An Access Review Committee is available to review your presentation BEFORE Friday, May 25, 2018. Should you encounter roadblocks in designing your presentation, please be assured that the Access Review Committee will note any issues and provide assistance when needed.

We encourage all presenters, whether they have last-minute questions or must change their presentation, to visit the registration team at the convention centre.

I am a presenter with a disability and I would like to request accessibility services.

The registration form includes an option to request accessibility services, such as CART or sign language interpretation. A member of the access team will directly follow up with those who make requests.

Alternatively, attendees can make or confirm a request by emailing or phoning Allison Giardin, Conference Manager, at 204.880.5870

Conference access and inclusion

Learn What to Expect for each major conference component

Each conference component and social activity will have an accompanying What to Expect description, which provides insight into the event venue’s physical space, style, sounds and other notable features. Aligned with the CACUSS/ARUCC conference value of access and inclusion, the What to Expect descriptions will discuss components that may provide an environment that will be fully enjoyed by all conference attendees.

Crowd   Crowd – What is the estimated number of people who will attend the event?

Sound/lighting  Sound/lighting – How quiet or loud is the event expected to be?

Space/quiet space  Space/quiet space – Where could I find private, quiet space to rest, meditate or pray?

Language   Language – What languages will be used at this event? For example, will there be French, English or sign language interpretation available?

Alcohol/beverage  Alcohol/beverage – Will alcohol be served? Will there be alcohol-free areas at the event venue?

Food/service   Food/service – Will there be food available, at this event? What kinds of foods? Will service staff be available to assist with taking food and beverage orders?

Restrooms   Restrooms – Are there gendered and non-gendered washrooms available at this venue? Are there private restrooms? Are there wheelchair accessible washrooms?

Elevators/stairs  Elevators/stairs – Are there stairs and/elevators available at this event?

Transportation/terrain  Transportation/terrain – How could I get to and from this event? Are there terrain considerations?

Attendant care  Attendant care – Will personal attendants be available to people with disabilities for activities of daily living? How can I request an attendant?

Get involved - give feedback regarding the conference’s access and inclusion program

We invite your questions, requests and feedback about the CACUSS conference level of access and inclusion.

The Access and Info Hub team will be available to you throughout the conference, located in the Convention Center Foyer. To learn more about the Access and Info Hub, see the Access amd Info Hub info (hyperlink).

Email or phone Allison at 204.880.5870 or enquire at the Access and Info Hub, which is located in the Convention Center Foyer

Hotels, transportation and restaurants

I am looking for accessible accommodations, what will be available during CACUSS?

The conference hotels offer accessible hotel rooms on a first-come, first served basis. Please book early to secure your room as the number of accessible rooms are extremely limited.

Access the conference Accommodation information here (

What accessible transit service providers will be available to attendees?

Attendees will be expected to provide their own transportation to and from the conference. This venue is within walking distance or a short taxi ride of multiple hotels located in downtown Charlottetown. Charlottetown has a public transit system that is wheelchair accessible, for those who may require this service. For more information, please visit the website, Another option for accessible transportation includes booking services with Pat and Elephant:




2 Water St.

Ramps, accessible washrooms

902 - 891-1112

Merchantman Fresh Seafood & Oyster Bar

23 Queen St.

Accessible washrooms


Sugar Skull Cantina

83 Water St.

Ramps, accessible washrooms


John Brown

132 Richmond St.

Accesible entrance, accessible washrooms.



136 Richmond St.

Accessible entrance, accessible washrooms



145 Richmond St.

Accessible entrance (elevator at Confed Centre entrance), accessible washrooms


Beer Garden

190-192 Kent St.

Accessible entrance, accessible washrooms


Piatto Pizzeria

45 Queen St.

Accessible entrance. Unsure about washrooms.



The Kettle Black

45 Queen St.

Accessible entrance, washrooms. Some accessible seating.

Cows Ice Cream

Shops at Peake's Quay, Great George St.

Accessible entrance, no seating, no washrooms

Casa Mia

131 Queen St.

Accesible entrance, washrooms