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Graduate Academic Specialist

Temporary (12 month position with benefits)

Location: St. Catharines, ON

Deadline: 2021-07-28

Posted: 2021-07-13

Careers are Built at Brock.

As a Top Employer in Hamilton-Niagara, Brock University offers unique opportunities in leadership, teaching, research, student support services, and administration. We have a history of developing the strength and
career potential of our employees.

We are on the cusp of something new and exciting. We are launching into our next 50 years and are looking for people with passion, energy, and a strong desire to help our students achieve their goals.

Experience Brock, experience success.

Experience the Benefits of Working at Brock.

Learning and career development are natural elements of an academic environment. At Brock, career development is ingrained in our culture. On average, 45- 60% of our staff position hires are a result of internal movement**. Our Senior Leadership, Staff, and Faculty help drive our collaborative culture. Learn more about how our employees feel about their employment experience at Brock University by visiting

** 2016 metrics

Post End Date:
Note to all candidates: This posting will close at 12:01 am on the date listed: July 28, 2021

**Please note this is a 12-Month position with benefits**

A Day in the Life…

Reporting to the Director, Strategic Operations the Graduate Academic Specialist will support the development of new programming related to Continuing Education, Micro-credentials/programs, and Open Studies aiding the operationalization and administration of non-degree programs as well as microprograms to support stackable degree options. Working closely with university partners the incumbent facilitates and supports current programs with the submission and implementation of major modifications and new graduate program initiatives (e.g., Engineering). The incumbent provides support to various diverse student cohorts served by the Faculty of Graduate Studies.

As the Graduate Academic Specialist you will:

• Work with Continuing Education to identify and development non-credit, graduate-level credentials:
• Help to identify and operationalize graduate programming at the Burlington site;
• Create systems for evaluating non-credit coursework as potential transfer credit to degree programs:
• Work with the Library, Brock Linc, Goodman School of Business (GSB), Centre for Pedagogical Innovation (CPI) and Cool Climate Oenology and Viticulture Institute (CCOVI) to promote, develop, and track non-credit offerings;
• Work closely with the Vice-Provost and Associate Vice-President, Academic’s office, the Quality Assurance Manager and graduate programs to support the development of new degrees and major
modifications of existing programs;
• Liaise with Niagara College to coordinate and develop graduate-level certificates;
• Support Graduate Programs through the major modification process, providing expertise and the Faculty of Graduate Studies perspective;
• Work with Graduate Programs to identify, implement and operationalize micro-programs and stackable degrees;
• Develop reports, including tracking and analyzing statistics, which will inform planning for programs;
• Work with Continuing Education and other stakeholders to identify and implement an application and registration system to interface with the Student Information System;
• Facilitate and develop pathways into graduate education for non-traditional learners (e.g., lifelong learners, returning students, Indigenous students, 1st generation students, etc.);
• Create an environment where knowledge sharing, support, and program development ensure service levels meet or exceed expectations;
• Provide information and expertise to the team and keep up to date on relevant current trends and developments with colleagues at other Canadian universities, professional organizations and government departments and agencies;
• Determine barriers, distractions, and complications affecting a student's academic success, and make appropriate referrals;
• Work with other units to ensure appropriate supports for the retention of non-traditional students are available;
• Maintain direct contact with and advise lifelong learners on an ongoing basis for varying advising needs including: interpretation of the university calendar, degree requirements, and regulations, identification of barriers to success, goal setting and action plans for academic success;
• Closely monitor students to proactively identify at-risk scenarios and opportunities to develop, implement, measure and improve academic success strategies;
• Provide timely, accurate and effective support to lifelong learners for successful recruitment, onboarding, retention and degree/micro credentialing completion.

What you need to Succeed…

• Graduate degree in a relevant field or equivalent experience;
• Three to five years’ experience in student engagement, mentoring, and success roles, in a post-secondary environment;
• Familiarity and/or experience teaching and/ or advising international students, and students from other under-represented and marginalized groups;
• Knowledge of the Institutional Quality Assurance Processes (IQAP) process at the graduate level;
• Knowledge of University, faculty, department, and registrar policies/procedures, graduate program calendars, with a proven ability to remain current in order to serve as an effective resource;
• Demonstrated knowledge of University governance, academic regulations and academic structure and program requirements;
• A strong understanding of University policies, procedures and guideline;
• Advanced knowledge of articulation agreements, pathway opportunities, and transfer policy processes;
• Understanding of the graduate course calendar, course offerings, prerequisites, and class scheduling:
• Advanced skills in MS Office 365 (including MS Word and Excel) and Student Information Systems;
• Strong understanding of University administrative guidelines, as well as external regulations, policies and procedures that impact Universities (e.g., FIPPA, HRE, etc.);
• Proven ability to communicate and build rapport, relationships, and credibility, with excellent oral and written communication skills in drafting sensitive correspondence and complex reports;
• Awareness of best practices in diversity, equity, and inclusion when working with students from diverse populations, including indigenous students, international students, able-varied students, etc.;
• High degree of initiative, and independent decision-making, critical thinking, judgment and decision-making skills.

Preferred or Asset Skills:

• Fluency in a second language is considered an asset.

Applications should be submitted electronically through the Brock Careers website at the following link:

Salary and Benefit Information

• Administrative Professional L $56,949 - $77,702;
• Please note this is a 12-Month position with benefits;
• This position includes full comprehensive benefits coverage.

* The salary range indicated is representative of all positions evaluated at this level. Actual salary is determined by assessing related skills, experience, internal equity and market competitiveness, subject to
available budget.