2018 Canadian Assessment Institute Facilitators

March 1, 2018

Join us in Vancouver, BC for the 2018 Canadian Assessment Institute, taking place April 23 - 25, 2018. In addition to two plenary sessions and a variety of concurrent sessions, participants will receive small group and individualized coaching from experienced Student Affairs assessment professionals. 

Register today (early bird deadline is March 2, 2018) at https://www.cacuss.ca/upcoming-events.html/event-info/details/id/39

Meet the 2018 Canadian Assessment Institute team:

Dr. Cindy L. James

Cindy is the Senior Coordinator of the Thompson Rivers University (TRU) Assessment Center and Chair of the TRU Counselling, Academic Support and Assessment department. She has decades of instructional, research and administrative experience at various post-secondary institutions in British Columbia, Alberta and Ontario. She holds a MA in Mathematics Education from UVic and a PhD in Educational Studies from UBC, with both degrees focusing on psychometrics. Cindy served as the founding president of the British Columbia Higher Education Testing Association (BCHETA) and will be hosting the first annual meeting of the Canadian Higher Education Testing Association (CHETA) this spring. She is also a Board member of the National College Testing Association (NCTA), a non-profit organization representing over 2000 testing professionals in North America and abroad.



Jeff Burrow

Jeff Burrow is the Manager of Assessment & Analysis for Student Life at the University of Toronto. He is also in the 7th year of a 4 year PhD program in Higher Education doing meta-analytic work on study abroad and intercultural competence and was a research assistant with Dr Tricia Seifert for 4 years on the Supporting Student Success project. Jeff has particular interests in how large-scale surveys, quantitative data analysis and data visualization can support staff and students be successful and enjoys working with staff to help them develop skills in these areas. Jeff is on a constant search for great cappuccino  and chocolate chip cookies wherever he goes and also listens to way too many podcasts.


Lesley D'Souza

Lesley is a student affairs assessment professional that specializes in storytelling with data. Currently, she is the Manager of Communications & Assessment in the Office of Student Life at the University of Ontario Institute of Technology (UOIT).  For the past year, she’s been asking questions about how we support equity with our data, and how we can validate many ways of knowing in research and assessment practices. She is involved in the Canadian Association of College & University Student Services as the Co-chair for the Research, Assessment & Evaluation Community of Practice, is a member of the ACPA Commission for Assessment & Evaluation Directorate, and part of the Student Affairs Assessment Leaders Professional Development Committee. She completed her MA in College Student Personnel from Bowling Green State University in 2006, and is a mom to two little boys.



Katie Felton

Katie Felton is a Senior Consultant for Campus Success at Campus Labs located in Buffalo, NY. During her time with Campus Labs, she has worked with over 100 colleges and universities throughout Canada and United States. Her areas of consultation include Student Affairs assessment, Retention and Student Success, Strategic Planning, and Student Engagement. Prior to Campus Labs, she worked at her alma mater, Houghton College, in the areas of admissions and advising for non-traditional students. She also holds a master’s degree in Organizational Leadership from Eastern University.



Jelena Dukic

As manager, Strategic Initiatives and Divisional Assessment, Jelena Dukic is responsible for leading assessment activities across the division and supporting the college’s Strategic Enrolment Management framework and related learner-focused initiatives. Jelena joined Humber’s department of Student Success and Engagement in 2012, and has been in an assessment-focused role since 2013. Over that period, she has supported the publication of Humber’s first Academic Plan and led the design and publication of the SCE strategic and assessment frameworks. Prior to joining Humber, Jelena worked at University of Victoria in roles that included responsibility for student engagement programming and student affairs assessment. She has over eight years of experience managing research, assessment and evaluation projects. Jelena holds an MA from the faculty of Education at University of Victoria and a Bachelor of Arts degree from the University of California, Berkeley. She recently completed a project management certificate at Humber College and will begin her EdD in Education Leadership at Western in Fall 2018.


Sara Wills

Sara is a student affairs professional with a particular interest and focus in outcomes-based assessment and formative assessment techniques. As the Coordinator, Training, Assessment, Recruitment & Retention at Carleton University, she leads the Department of Housing and Residence Life Service in evaluating the student experience, identifying areas of program effectiveness, and demonstrating that learning is happening outside of the classroom. Throughout her 7-year career, she has worked at three institutions, acquiring experience in co- and curricular program development, assessment and evaluation, and student, staff and faculty training. Sara holds a Masters of Education (Post-Secondary Studies) from Memorial University of Newfoundland with a focus in student persistence and assessment, and is a member of the ACPA Commission for Assessment & Evaluation Directorate.