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Team Lead Student Success and Accessibility

Administrative and Managerial


Calgary, Alberta

Deadline: 2022-01-21

Posted: 2022-01-06


St. Mary’s University is an innovative teaching and research university that provides affordable, accredited and highly valued degrees in the Liberal Arts, Sciences and Education. St. Mary’s is the only unaffiliated Catholic university in western Canada and celebrates over 30 years as an educational institution.

Located on a historic site in Calgary, Alberta, our students are inspired to combine academics with a passionate commitment to ethics, social justice and respect for diversity of opinion and belief. St. Mary’s has over 1000 full- and part-time students, 150 full- and part-time faculty and staff, and an average class size of 25. The university has grown by over 50% in the last seven years alone.


Reporting to the Director of Student Affairs, the Team Lead, Student Success and Accessibility, works on campus in collaboration with key stakeholders across academic departments and students to lead academic support programs that promote student success and effective study skills, as well as services to address accessibility needs to support the student’s academic development.


•Provides daily operational direction for the Learning Centre and collects data to inform decision making regarding service delivery, ensuring alignment with the objectives of the Student Services division and the institutional Strategic Plan.

•Leads and supports the Learning Centre staff and student mentors to deliver effective student-centered services that include accessibility, testing accommodations, and student success initiatives to actively remove or address barriers to promote greater inclusion and access on campus.

•Promotes the Learning Centre to students, staff, and faculty through collaborative working partnerships, shared resources and emails, and participation in on- and off-campus events.

•Collaborates to support academic pathways, First Year Experience, and Early Alert interventions and other student success initiatives on campus, as well as participating in committee work relating to disability, mental health, and student supports related concerns.

•Manages department budgets and grant funding, and provides accountability for the services delivered through regular reports on service utilization, and compliance with the reporting requirements associated with this department.

•Promotes the adoption of the National Standard for Mental Health and Well-being to students, faculty and administration, and participates in committee work to support this initiative.

•Maintains current knowledge of Alberta Human Rights legislation, privacy legislation, and emerging issues relevant to academic supports, accessibility, and mental health through active professional development and participating in regional working groups and professional organizations.

•Contributes to policy development, and internal and external reporting documents by providing recommendations for revisions to reflect legislative changes and emerging issues; contributes to internal and external reporting documents.


•Experience in the same or a similar role within a post-secondary educational environment providing team leadership to achieve strategic goals.

•Demonstrated ability to build team and professional relationships with faculty, staff and students.

•Ability to incorporate student feedback to build relevant and effective supports for students.

•Knowledge of legislative requirements and best practices relating to the position.

•Experience with mental health frameworks and strategies applied to post-secondary institutions, including provincial mental health grants, resources, and campus mental health initiatives that can support post-secondary students' well-being and success.

•Experienced with reporting and budgeting.

•Ability to track and utilize data to demonstrate the services and impact of the department.

•Proficient in Microsoft Office Suite and budgeting systems.

•Proficiency in Student Information Systems considered and asset.

•The ideal candidate will possess a “can do” attitude and an outstanding creative problem solving skillset.

Please note that for the health and safety purposes of our University, COVID-related measures are in place for all members of our community


St. Mary's University offers a competitive compensation package and comprehensive benefits program. Compensation will be commensurate with qualifications and experience.


All applicants must submit a cover letter and resume, along with salary expectations directly via email to in word or pdf format, with the Subject Line of: “Team Lead Student Success and Accessibility” by end of day on January 21, 2022. We are unable to accept applications and dossiers through third party platforms.

St. Mary’s University is passionate about building and sustaining an equitable and inclusive work environment for students, staff and faculty, where diversity in all areas is celebrated and valued. We encourage any and all qualified individuals to apply. Priority will be given to Canadians and permanent residents of Canada.

We thank all applicants for their interest, however only those applicants being interviewed will be contacted. No phone calls please.

St. Mary's University • 14500 Bannister Road SE • Calgary, AB • T2X 1Z4 • Fax: 403.254.3774 •