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Director, Student Residence

Management & Professional (AAPS)



Deadline: 2022-05-15

Posted: 2022-05-04

This leader is responsible for providing strategic leadership for the residential experience of 14,000 (2022) students in residence at UBC Vancouver.

The Director is accountable for leading and managing the strategic and operational plan for residence life, front desk services and residence administration for 15 residential communities. As a senior member of the Student Housing and Community Services (SHCS) team and a strategic colleague in the Vice President Students portfolio, the Director identifies key student life issues and opportunities for SHCS and provides advice and counsel to the senior management team and campus partners and external consultants for issues ranging from build design, to contract management, to living/learning programs, to crisis response and management, and student success.

The primary purpose of this position is to optimize environments that support student success for those living in residence. This position leads and directs the Residence Life, Front Desk and Administration teams in designing the program, policies, practices, systems, and approach to achieve high standards of student learning, student development and support, service to students, and risk management. Specific functional areas of direct responsibility include: residence life, front desk services, occupancy management including residence admissions and assignments, related marketing/communications, crisis management and cross campus liaison and coordination. This position is responsible for the effective management of departmental resources generating revenue in excess of $140 million dollars annually and directly impacting the reputation of the University for prospective domestic and international students, their families and alumni.

Please view the full job posting (JR7608) on the UBC site