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Director Wellness Services

Permanent Full Time


Mount Royal University, Calgary, Alberta

Deadline: 2022-05-20

Posted: 2022-05-05

About the Department of Wellness Services
Wellness Services promotes individual and campus well-being by empowering the Mount Royal University community to create a place where people can learn, work, play, love and live well. The health care needs of our students, employees, and broader community are met through medical, psychological and physical rehabilitation services lead by a team of professionals including physicians, psychiatrists, nurses, psychologists, social workers, health educators, chiropractors, athletic, massage and physical therapists. A population health approach to education and prevention is a key component to health & wellness at Mount Royal University.

About the Role
The Director of Wellness Services is a senior management position responsible for developing and overseeing services, strategies, and collaborations and partnerships that positively impact student and employee wellness. This position strategically promotes and advances wellness at MRU at an organizational level, which directly correlates to retention, productivity, and success. Wellness Services provides comprehensive services and initiatives to support the physical, mental, and sexual health of MRU students and employees. The Director reports to the Executive Director, Student Affairs.

The Director has responsibility for a number of services areas, including:

Health Services (Physicians, Nurses and medical office assistants)
Injury and Prevention Clinic (interdisciplinary paramedical clinic including: chiropractors, acupuncturists, sports medicine physicians and athletic, massage, occupational and physical therapists)
Counseling Centre (Counselling students including psychologists and social workers)
Healthy Campus (Health Promotion initiatives and Wellness Collaborations)

The Director is responsible for enabling and facilitating these areas to work collaboratively internally and externally to create synergy, effectiveness and efficiency to implement health and wellness strategies.


Leadership and Strategic Planning

Lead the creation and implementation of a strategic planning framework for the department that is in alignment with the subdivision of Students Strategic Plan, University Strategic Plan and the Academic Plan.
Accountable for the achievement of departmental goals and wellness initiatives.
Lead and co-lead institutional initiatives focused on wellbeing (For example, the Suicide Prevention Strategic Framework) and the implementation of divisional strategic action plans.
Lead and oversee a diverse workforce including staff, faculty, casuals, practicum students, contractors and student volunteers.
Supervise and mentor leaders in regards to the operation and planning of their areas. For example, human resources issues, budget planning, legislative and regulatory compliance, professional development, and program and services development and implementation.
Engage and lead significant department change processes (For example, new service models, triage and intake processes, budget models).

Stakeholder Engagement and Building Partnerships

Create relationships, rapport and partnerships with external stakeholders in health and wellness who can influence the health and well-being of the university community. This includes presentations, advocacy, serving on advisory committees, and establishing and maintaining service partnership agreements.
Proposal writing and reporting (Government, donors, compliance, etc.)
Provide expertise to stakeholders within the University community regarding health and wellness.
Liaise and collaborate with departments and individuals within the university community to optimize improvements to the health and well-being of the university community. For example, chairing and participating on various committees (Health and Safety Committee, Public Health Response Committee, and Retention), and liaising with faculty members, and SAMRU.
Presenting at conferences and to other external stakeholder groups.
Engage students in driving innovation, and creating forums for student feedback on wellness initiatives.
Engage employee-based campus stakeholders (HR, Staff, and Faculty).
Engage off campus stakeholders:
Regional (Calgary Regional Network)
Provincial (Healthy Campus Alberta, Ministry of Advanced Education, Alberta Post-Secondary Health Association)
National (CACUSS, Canadian Health Promoting Campuses Network, ACHA)

Financial and Budgeting

Lead the development and administration of sound fiscal policies and practices including budget development and forecasting.
Work closely with the Wellness Leadership Team to develop and manage the business plan for Wellness Services, including budget development and tracking, revenue controls, capital planning, reserve fund planning, and purchasing processes.
Ensure an appropriate balance of service to students and entrepreneurial activity.
Support allocating resources for assessment, evaluation, and research activity.
Identify ways to streamline and improve efficiencies.
Ability to write and oversee proposals and reports for Government, donors, and the internal organization.

Assessment and Evaluation/Analysis

Utilizes Population Health Promotion approaches.
Facilitate/lead the assessment of student learning and program outcomes, including needs assessment.
Demonstrate skills with operational analysis and evaluation.
Ability to navigate what is meaningful and reasonable assessment that informs the work in Wellness Services, demonstrates impact, and meets requirements (e.g., legislative, and reporting requirement for funders).

Human Resources and Staff Development

Recruit, hire, supervise, assess and develop leaders for various services areas.
Cultivate organizational success through leading, motivating, influencing, mentoring and inspiring staff.
Performance reviews and performance management as required.
Knowledge of the Health Information Act, Health Professions Act, regulatory Colleges and Associations, Privacy Impact Assessments, and work to ensure compliant processes within the department.

A Master’s Degree is required in a related field
(For example Public Health, Health Education, Health Sciences or Business related program from an accredited institution, other related fields may be considered). Preference may be given to candidates with a University Doctorate Degree in a related field.
Minimum of 5 years of experience is required in the following areas:
Leadership and strategic planning using a systemic approach to wellbeing
Leading teams that include regulated and/or non-regulated health professionals (for example psychologists, social workers, nurses, physicians, physiotherapists)
Government relations
Progressive post-secondary experience within student affairs – including an understanding of university governance
A general understanding and knowledge in multiple areas is required (for example primary care, counselling, health promotion).
Familiarity or experience with socio-ecological approaches, population health promotion approaches, indigenization, behaviour change theories and university policies.
Understanding of student development and leadership models in a post-secondary environment.
Experience managing a complex budget and leading multiple areas.
Excellent verbal and written communication skills.
Advanced presentation/engagement skills and abilities.
*An equivalent combination of education and experience may be considered.

Preference will be given to candidates with the following experience:

Working with leadership teams
Building relationships with communities (internal/external)
Engaging with students in a variety of roles

Competencies required:

Systems and critical thinking skills
Change management
Diversity, inclusion, and intercultural competencies
Customer service
Results oriented
Professional communication
Interpersonal abilities
Organizational effectiveness
Student development knowledge