Job Posting

Manager, Iniikokaan Centre



Bow Valley College, Calgary, Alberta

Deadline: June 5, 2020

Posted: May 15, 2020

Bow Valley College is the largest and fastest growing Comprehensive Community College in Alberta. We have locations across southern Alberta helping over 17,000 learners each year. Our mission is to contribute to the vitality of communities and strength of the economy through innovative adult education programs and services which equip students for successful living, lifelong learning, and employment in a global knowledge-based environment.

Why work at Bow Valley College? Bow Valley College is made up of employees who are committed to our learners´ success, as well as each other´s. Our staff and faculty consistently say it is the people who keep them at the College, the opportunity to make a difference in the lives of our students, and the incredible support they receive from their co-workers and supervisors.

We are currently accepting applications for the position of Manager, Iniikokaan Centre. Located in Bow Valley College’s downtown (South) Campus, the Iniikokaan (Buffalo Lodge) Centre is a place where indigenous learners have access to success-oriented programs, funding information and student gatherings.

As Bow Valley moves toward completing its inaugural Indigenization Strategy, you will be a key contributor, example and steward to foster its success. As a catalyst for change, the successful candidate with be welcomed to live out and energize the intention of the Strategy, response to the Calls to Action and work collaboratively toward a reconciled Canada. Possibilities are endless as you co-create Bow Valley College’s unique approach, respect and understanding of Indigenous Peoples diverse histories, cultures, traditions and rights. You will thrive in an inclusive culture with leadership and colleagues who value your hard work, invest in your development and encourage you to reach your potential. Join us if you are a keen collaborator with a strong call to leadership, community engagement experience and a commitment to serve a growing body of Indigenous alumni, diverse learner populations, and the future of College education for Seven Generations to come.

Reporting to the Director, Learner Success Services, the position of Manager, Iniikokaan Centre, works with management at the College to provide leadership and coordination of key functions within LSS with the overall objectives to plan, develop, implement and improve Indigenous learner engagement, and support programming and services within the Iniikokaan Centre. This position ensures that the College’s Indigenization Strategy is reflected in the learner service and support approach within the Iniikokaan Centre and that activities of the Centre respect the diversity of all Indigenous peoples of Canada and, in particular, those Indigenous learners enrolled at Bow Valley College, while following Indigenous cultural protocols.

The incumbent will collaborate extensively within the broader Learner Success Services team and with all departments at the College, in order to ensure learner supports are available, relevant and accessible to all enrolled Indigenous learners of Bow Valley College.

Specifically, the incumbent is responsible for:

- Direct management/supervision of the day-to-day operations of the Iniikokaan Centre team, including addressing human resource requirements.
- Leadership, development and promotion of matters, services and programming related to Indigenous learner support and success
- Response and intervention in complex learner issues/concerns regarding the Iniikokaan Centre and participation in direct learner appointments as required

Additional responsibilities include preparing/managing Centre budgets including budgets associated with donors, sponsored activities or agreements. The Manager will assign projects to staff and will occasionally provide assistance to, and coverage for, the Director, LSS during periods of absence.


Execute Western measures of direct management/supervision of day-to-day operations of the Iniikokaan Centre team, including addressing human resource requirements.
- Exercises managerial discretion of the existing Iniikokaan Centre team, balancing the needs of learners with available resources.
- Provides overall supervision to the Iniikokaan Centre team.
- Based on operational needs of the team, the department and the College, has authority to assign/reassign work of employees in adherence with applicable collective agreements.
- Develops, gains approval for, recruits and hires staff to meet the changing needs of the unit reflecting the goals and priorities of the College Indigenization Strategy.
- Responsible for overall supervision, training, goal-setting, evaluation, scheduling, disciplining, performance management and motivation of staff to ensure optimal service is maintained.
o Works with employees to develop appropriate performance goals.
o Completes and/or approves annual performance appraisals for all positions in the unit.
o Writes and reviews job descriptions and recruitment action forms.
o Reviews postings and interview scripts.
o Shortlists candidates, participates in interview panels.
o Evaluates candidates and makes final decision on candidate to be hired.
o Consider and approve vacation requests, professional development and overtime needs with consideration to budget parameters.
o Maintenance of Agresso absence reports, vacation and other absence approvals.
o Interprets and applies the terms of relevant collective agreements and supports management in responding to any grievances of employees within the team. As such, is a key consultant to the Director during collective bargaining.

Western approaches to leadership, development and promotion of matters, services and programming related to Indigenous learner support and success within the Iniikokaan Centre.
- Directs the development and delivery of comprehensive and cohesive Indigenous learner supports, services and programming based on best and emerging practices as well as the unique needs of Bow Valley College, in collaboration with other Learner Success Services Managers and the Director.
- Facilitates coordinated and effective provision of support services to Indigenous learners at the college, including the facilitation of Iniikokaan Centre office hours for specialized Indigenous support providers from the broader Learner Success Services team including but not limited to financial aid/award advisors, counsellors, and career advisors.
- Contributes to the overall LSS department planning process to support a cohesive and coordinated approach that enhances strategic enrollment management through an Indigenous lens.
- Monitors trends, gaps and emerging issues related to Indigenous learner support and engagement programming, best practices and legislation and makes recommendations and/or takes responsive action to expand capacity where relevant and feasible in the context of budget planning.
- Accountable for developing, implementing, monitoring and evaluating business/strategic plans and coordinates business planning and budget development for the Iniikokaan Centre, including business case development for consideration of the Director to resource future operations/growth.
- Liaises and collaborates with departments and Schools to identify resources and services to support the success of Indigenous learners.
Increases awareness and inspires collective effort in support for Indigenous learner support initiatives across the college.
- Communicates with external agencies, and other post-secondary institutions to stay current with rapidly evolving knowledge and practice regarding Indigenous learner support.
- Coordinates budgetary and statistical reports regarding services within the Centre.
- Oversees the development and delivery of learner workshops, training and presentations regarding the Iniikokaan Centre, Indigenous identities, histories, cultures, languages, and Indigenous learner success, as defined by learners.
- Provides leadership and direction in the delivery of services related to Indigenous learners, both individually, or in groups
- Identifies potential funding opportunities and assists in the development of funding proposals in collaboration with Fund Development, the broader LSS team and other College departments.
- Liaises and collaborates with other teams within LSS, and other college departments including but not limited to fund development, marketing & communications, recruitment, and the Intercultural Centre to facilitate the development, delivery and promotion of services and supports for Indigenous learners.
- Attends relevant College and external committee meetings, to learn from and build community in the area of Indigenous learner support programming by seeking to strengthen partnerships/relationships for advancement.

Response and intervention in complex learner issues/concerns regarding the Iniikokaan Centre, its staff, programs or services and participation in direct learner appointments as required
- Consults with Iniikokaan Centre team on concerns/issues raised by Indigenous learners that require higher level intervention.
- Reviews and/or meets with learners regarding escalated concerns related to the services and supports within the Centre.
- Refers learners to or advises team of appropriate referrals for learners to college and/or external resources, agencies, and/or services as required.
- Responds to learners experiencing high levels of stress and in emotionally charged, sensitive situations when the Iniikokaan Centre team requires this support.
- Consults with team regarding learner behavioural challenges.
- Maintenance and oversight of appropriate and confidential learner information and records, both received and held orally and/or on paper, ensuring compliance with applicable legislation.

Leadership of cross-department, cross-division and cross-college events that contribute to the actualization of the Indigenous Strategy and Reconciliation.
- Plays a leadership role in the organization, planning, execution, and measurement, alongside College employees in a diverse committee setting with a goal to recognize Indigenous peoples and rights, and to celebrate Indigenous cultures, histories and ways of Being.
- Works with Indigenous service agencies to develop and deliver employee-focused programming related to Indigenous Awareness initiatives

Please visit the link for further details and to apply.