Job Posting

Senior Director, Student Success

Full Time


Burnaby, BC

Deadline: December 31, 2020

Posted: September 24, 2020

In 2019, British Columbia Institute of Technology (BCIT) celebrated 55 years of providing highly relevant, critical training and education to individuals endeavoring to be uniquely career-ready in a competitive and ever-changing market. As one of the largest polytechnics in Canada, BCIT has over 47,000 students enrolled annually, and an approximate budget of $370M. Renowned for offering applied learning, a BCIT education challenges students by offering programs that provide relevant, real-life, contextual instruction, and has increasingly integrated applied research into both educational practice and industry advancements.

An opportunity now exists to lead the Student Success division overseeing development of strategies, programs and broad initiatives aimed at promoting student success and wellbeing. This role has been established to oversee the areas of Student Access & Wellbeing (Counselling & Student Development, Student Health Services, and Accessibility Services), Student Life, Student Housing, Student Financial Aid & Awards, and Workplace Education (Co-Op). The role is responsible for the Institute’s response to serious student crisis situations and managing the non-academic student conduct issues and investigation of allegations. This role reports directly to the Vice President, Students.

The successful candidate will bring a solid record of increasing responsibilities in the post-secondary sector with experience in planning, implementing, and advocating for a wide range of programs in student services including programs and broad initiatives aimed at promoting health and wellness. This individual will have budget, financial management and strategic planning experience and bring knowledge and experience in all aspects involving a strategic commitment in a complex, multi-stakeholder environment. Experience in working with a diverse community and a total commitment to equity and inclusiveness, with a strong ability to lead change and innovation will be key.

The Senior Director, Student Success role demands a clear vision, application of sound judgement in problem solving and significant expertise and leadership skills. As this is a high-profile role with significant stakeholder interaction at all levels of the organization, the candidate must demonstrate an ability to thoroughly consult, build consensus, communicate effectively and provide outstanding service through the effective leadership of a diverse team.

This is a rare opportunity for a proven leader to impact generations of students in very real ways. This role is based at BCIT’s main campus in Burnaby.

To explore this opportunity further, please submit your resume here.

Equity, diversity, and inclusion are essential to BCIT. BCIT is committed to ensuring that no individual is denied access to employment opportunities for reasons unrelated to ability or qualifications. BCIT encourages applications from all qualified individuals, including women, Indigenous people, persons with disabilities, visible minorities, people of all sexual orientations and gender identities, and others who may contribute to the further diversification of BCIT.