Job Posting

Residence Conduct Coordinator

Temporary Full Time

Institution: Western University


London, ON, Canada

Deadline: October 3, 2022

Posted: September 19, 2022

Classification & Regular Hours

Hours per Week: 35
Salary Grade: 15

Please note, this is a 1 year temporary full time contract opportunity.

Secondments are Welcome

About Western

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

About Us

The Division of Housing and Ancillary Services is committed to providing a first-class residence experience for over 5,300 Western students while supporting the academic mission of the University and ensuring profitability and cost effectiveness of divisional operations. We provide thriving residence communities which engage our diverse student population.


Working from the theoretical frameworks and guiding principles of restorative justice and transformational learning, the Residence Conduct Coordinator role supports the behaviour management and educational discipline practices of Western’s residence communities. Western’s residence system actively fosters the personal and social development of students who are held accountable for violations of the Residence. The role contributes to the overall residence curriculum through the support of the residence life program.

The behavioural management system is designed to promote self-discipline and increase capacity to respect the rights of others. The Residence Conduct Coordinator will provide support to all residence buildings, using appropriate conflict mediation methods and emphasize educational opportunities that are fostered through the residence behaviour management process. The role will oversee the issuance and compliance of educational sanctions and facilitate educational seminars. In collaboration with the Associate Director, Conduct & Conflict Resolution, the Residence Conduct Coordinator will facilitate alternative dispute resolution and restorative approaches to address student behavioural concerns.


- University degree including studies in Behavioural Sciences, Social Sciences and/or Education
- Master’s degree focused in Behavioural Sciences, Social Sciences and/or Education preferred
- Certification in Alternative Dispute Resolution training including mediation and restorative justice facilitation would be an asset
- 3 years’ professional conduct with demonstrated leadership experience in a post-secondary setting, combined with employment experience demonstrating risk management skills, as well as organizational,
customer service and administrative competence.
- Experience with restorative justice practice and other alternative dispute resolution experience preferred
Knowledge, Skills & Abilities:
- Excellent organizational and time management skills and ability to assess priorities, work independently to meet required deadlines with conflicting demands and changing priorities
- Results-oriented and able to handle many tasks and maintain a high level of individual and team performance
- Efficiently builds positive and collaborative working relationships
- Working knowledge and/or experience building teams within a large community of students, student-staff, and professional staff
- Demonstrated well-developed collaborative skills and the demonstrated ability to interact effectively with individuals at all levels of the organization and the public
- High level of integrity and trust, tact and diplomacy
- A well-defined sense of judgement including solid negotiation, crisis management and conflict resolution skills
- Approachable and understanding individual with a high degree of customer focus
- Ability to handle conflict constructively with well-developed conflict resolution skills; mediation training an asset
- Capacity to establish rapport, support and demonstrate openness to persons of diverse backgrounds and beliefs
- Strong oral and written communication skills with well-developed presentation skills and good listening skills
- Ability and willingness to be on-call on a rotational basis, and to work seasonally long hours, including frequent events and weekends

Interested applicants are asked to visit for further information and to apply online referencing job #27947 by 11:59PM on October 3, 2022.

Background Checks

Please note, successful applicants may be required to produce a current Police Vulnerable Sector Check from a police service prior to commencing employment.

Western Values Diversity

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources at or phone 519-661-2194.

Please Note:

Effective September 7, 2021, all employees and visitors to campus are required to comply with Western's COVID-19 Vaccination Policy.

We thank all applicants for their interest; however, only those chosen for an interview will be contacted.

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